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Gateways
The Host can be configured to report to one or more RAS Servers. The Gateways subsection includes settings for each RAS Server this Host should report to. The Account User can click on the Edit button to view and/or edit the configuration options for each RAS Server.
Below is a table of the fields, values and actions available on the RAS Servers popup window:
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Field
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Description
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Connection restrictions
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Ensure that Master services and/or administrative services to this Host can come only through a RAS Server listed below (i.e. no peer-to-peer)
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Remote control and related services
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Ensure that remote support and collaboration services, including Input Control, File Transfer, Remote Printing and Chat, can only come from a listed RAS Server (i.e. Master connections and services requested on a peer-to-peer basis will be rejected)
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Host administration and remote management
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Ensure that administrative services, including Host Administration and Remote Management, can only come from a listed RAS Server (i.e. not valid for peer-to-peer)
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Add Gateway
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Click on this button to add an entry to the list of RAS Servers with which this Host is allowed to communicate; see the Gateway Connection Properties popup window below for more details
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Resend Status
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Click on this button to cause the Host to recheck the status of its Gateway connections with all the listed RAS Servers; the status icon in the first column of the table entries below will be updated to reflect the updated status
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Gateway Details
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Each entry in the RAS Server list will have the following fields and values:
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Status
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The status of the RAS connection between the Host and the listed Gateway Server will be indicated by one of the following status icons:
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Cube with green dot
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Status OK, relationship to RAS Server is OK, Reverse connection established
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Cube with yellow dot
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Status OK, relationship to RAS Server is OK
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Question mark
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Status unknown, possibly waiting for ‘Resend’
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Shield with X inside
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SSL certificate error; select entry and click ‘View Error’ for more information
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Error triangle with ! inside
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Error condition; see error code for more information
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Station Specifier
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The DNS name, RAS Server name or network IP address for the listed RAS Server
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Protocol
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The network protocol being used for communication between the Host and the listed RAS Server; can be UDP/IP, TCP/IP, SSL, Web Sockets (WS) or Secure Web Sockets (WSS)
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Address
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The IP address of the listed RAS Server; can be IPv4 or IPv6 format
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Last Status
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The last status of the RAS connection between the Host and the listed Gateway Server, in internal format (for debug purposes)
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Actions
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Following is a list of actions that can be taken to modify the list of RAS Servers (the Host checks status in order)
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Edit
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View/edit the configuration settings for the RAS connection with the listed Gateway Server
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Delete
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Delete this entry from list of RAS Servers with which this Host should communicate
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Details
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View the details of the configuration settings for the listed RAS Server
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Move down
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Move the listed RAS Server one spot down in the list of RAS Servers
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Move up
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Move the listed RAS Server one spot up in the list of RAS Servers
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Move to top
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Move the listed RAS Server to the top of the list of RAS Servers, so that it is the first RAS connection that Host makes
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Host Workstation ID
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Unique internally generated identification number for the Host
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Actions
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Actions that can be taken on this popup window
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Apply Changes
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Save changes and close the popup window
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Cancel
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Discard changes and close the popup window
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When the Add Gateway Server button is clicked, the Gateway Connection Properties popup window appears:
Below is a table of the fields, values and actions available on the Gateway Connection Properties popup window:
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Field
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Description
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Gateway Server
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Specify details about the new Gateway Server
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Protocol
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Choose the network protocol that should be used to communicate with the new Gateway Server; options include UDP/IP, TCP/IP, SSL, Web Sockets (WS) or Secure Web Sockets (WSS)
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Port
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Specify a port number for the protocol selected above; or specify Standard to use default port number (default port number for UDP and TCP and WS is 2303; default port number for SSL and WSS is 443)
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Station Specifier
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Type in the DNS name, Gateway Server name or network IP address for the new Gateway Server
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Reverse connection mode
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Specify whether or not the Host should use a Reverse connection to communicate with the RAS Server. With Reverse connection, the RAS Server will be able to access the Host through firewalls and Net Address Translation (NAT) devices. The potential downside is that each Reverse connection requires some overhead to be established and maintained; the RAS Server may have limited resources to support large number of concurrent Reverse connections (Default = Automatically determine if Reverse connection is necessary, max 2,000)
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Never keep a Reverse connection to this RAS server
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Select this option when the Host and RAS Server are on the same LAN and the RAS Server can easily establish a Master connection to the Host
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Always keep a Reverse connection to this RAS server
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Select this option when the Host is not easily accessible by the RAS Server, e.g. is behind a firewall and/or router with a NAT table. The Host will always use a Reverse connection to maintain communication with the RAS Server.
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Automatically determine if Reverse connection is necessary
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Select this option to cause the Host to figure out if it needs a Reverse connection to communicate with the RAS Server based upon its IP address.
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View certificate
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Click on this option to view the SSL certificate for this Gateway Server. See RAS Server Installation > SSL certificates section in the PROXY Pro RAS Server Guide for more details.
NOTE: This command only appears when SSL-related protocols are selected (SSL, WSS).
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Actions
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Actions that can be taken on this popup window
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OK
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Save changes and close the popup window
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Cancel
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Discard changes and close the popup window
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When the View Details button is clicked for a listed RAS Server, the Gateway Connection Details popup window appears:
Below is a table of the fields, values and actions available on the Gateway Connection Details popup window:
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Field
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Description
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Gateway
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Identification details for the listed RAS Server
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Protocol
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Network protocol being used to communicate with the listed RAS Server; options are UDP/IP, TCP/IP or SSL
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Port
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Port number being used to communicate with the listed RAS Server; if Standard, default port for UDP & TCP is 2303, and for SSL is 443
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Station Specifier
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The DNS name, RAS Server name or network IP address for the listed RAS Server
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Property
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Details about the Master connection with the listed Gateway Server
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Key
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Internal identification number
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Display Name
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Name of the listed RAS Server
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Network Address
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Network IP address of the listed RAS Server; can be IPv4 or IPV6 format
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Control Mode
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Policy for Reverse connection mode
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GUID
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Unique internal identifier for the listed RAS Server
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Authenticated As
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Windows account name that the listed RAS Server has used to authenticate itself to the Host
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Last Update
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Time stamp of the last attempt by the Host to update status with the listed RAS Server
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Last Connect
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Time stamp of the last RAS server connection from listed RAS Server to this Host
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Last Status
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The last status of the RAS server connection between the Host and the listed RAS Server, in internal format (for debug purposes)
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Security Model
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Security model in effect for authentication; options are Simple Password or Windows Authentication (preferred)
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Active
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For internal use
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Is Control
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For internal use
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Duplicate
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For internal use
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Ordinal
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For internal use
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Actions
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Actions that can be taken on this popup window
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OK
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Close the popup window
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