PROXY Pro Web Console Operations Guide
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Data Retention

 
Recordings are created on demand or by policy (Auto-Recording feature), and may need to be preserved indefinitely by some customers.  This is supported in the v10.0 and later product by setting the Recording > Limits > Automatically delete sessions older than setting to 0, which prevents recordings from “aging out”.  (Note that the max value of this setting is 87600 hours = 10 years, which should accommodate most retention policies – if the policy is over 10 years, then “keep these forever” is a reasonable setting.)
 
Recordings of Transient Hosts are associated with a “Recordings of” pseudo-host, by transient type:
 
 
Given all of this, recordings can be deleted/lost in one of a few ways:
 
 
Data Retention Settings
The "Automatically delete session" setting from the Recoridng > Limits settings section in previous versions of PROXY Pro Web Console is now configured in the "Data Retention" section.
 
Additionally, a new setting “Prevent recordings from being deleted except by automatic deletion policy” that is Yes/No (or On/Off).  The default setting is “off” but when turned “on”, the following functional changes take effect:
 
 
With these changes, session records can and will be deleted under very specific circumstances:
 
1. The periodic tasks session cleanup routine will delete session records if the PRXREC file is deleted or missing.  Note that a basic connectivity check will be done on a per-volume basis to avoid deleting sessions if the volume that the recordings are on is “merely” offline at the time we run this task.
2. Even with “Prevent Recordings from being deleted” ON, the automatically delete session policy operates, and deletes session and PRXREC files that age out.  Note well that this is skipped if this value is zero.  This allows this setting to be set to something long – e.g. 1, 5, or 7 years – and old recordings are (eventually) deleted.