The Services Audit sub tab enables Account Users to generate a custom report of services delivered through the RAS Server. Note that there is a Filter button that can be used to input additional search criteria.
The Account User can customize the Services History report by specifying values in one or more of the parameters available in the search box Filter:
Parameter
Description
Host Name (Contains):
Filter the list of services enabled by specifying all or part of the name of a Host that provided the services.
Protocol:
Filter the list of services enabled by specifying a network protocol for the services.
All
Include all services in the results, regardless of protocol.
UDP/IP
Include only services carried over UDP in the results.
TCP/IP
Include only services carried over TCP in the results.
SSL
Include only services carried over SSL in the results.
Port (Port Number):
Filter the list of services enabled by specifying port number for the Host that provided the services.
Account Name (Contains):
Filter the list of services enabled by specifying all or part of account name <Domain>\<Username> used to initiate the request for the service.
Account Address (Contains):
Filter the list of services enabled by specifying all or part of an IP address for the Account User’s machine.
Connection Status:
Filter the list of services enabled according to the success or failure of the Remote Desktop connection attempt.
All
Indicates that all Remote Desktop connections should be included in results.
Successful
Indicates that only successful Remote Desktop connection attempts should be included in results.
Failed
Indicates that only unsuccessful Remote Desktop connection attempts should be included in results.
Start Time (From-To):
Filter the list of services enabled by specifying a time range for enabling or attempting to enable a Remote Desktop connection.
From
Specify earliest start time for search range.
To
Specify latest start time for search range.
End Time:
Filter the list of Gateway connections displayed by specifying a time range for ending a Gateway connection.
From
Specify earliest end time for search range.
To
Specify latest end time for search range.
Services:
Filter the list of services by specifying one or more services enabled by the Host.
Remote Control
Include in the results any instances of Remote Control services enabled.
Clipboard
Include in the results any instances of Clipboard services enabled.
File Transfer
Include in the results any instances of File Transfer services enabled.
Remote Printing
Include in the results any instances of Remote Printing services enabled.
Remote Management
Include in the results any instances of Remote Management services enabled.
Chat
Include in the results any instances of Chat services enabled.
Below is a table of fields and values available for each entry in the Services History report:
Parameter
Description
Account Name
<Domain>\<Username> for the Account User that initiated the service request to the Host.
Account Authority
<Domain> for the Account User that initiated the service request to the Host.
Host Name
Name of the Host computer involved in the event.
Service
Name of the service activity, including Remote Control, Remote Printing, Remote Management Clipboard, File Transfer, Chat.
Start Time
Date & time when the service was enabled.
End Time
Date & time when the availability of the service ended.
