PC-Duo Web Console Operations Guide
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Queue for Status Update

If the status of the Host machine has not been updated, an Administrative Account User can request a status update by selecting this action.  The RAS Server will be instructed to request a status update from the specified Host.  The status updating mechanism works seamlessly behind the scenes, as Hosts generally alays communicate status-related information such as a login, a logout, a system startup or a system shutdown.  Each of those triggers will cause the Host to send an update to the Gateway server so using this option is generally used in troubleshooting Hosts being inaccessible.